The supply of voice and messaging services in Australia and overseas has substantially evolved since the previous MTAS Declaration. Overseas and (to a lesser extent) in Australia, there has been a proliferation of cloud-based mobile numbering and unified communications as a service (UCAAS) and application-to-person (A2P) SMS messaging that facilitate new, richer and more convenient and secure forms of communication between end-users
Commpete welcomes the opportunity to comment on Part B of the Department of Communications and the Arts (DoCA) Consumer Safeguards Review in relation to reliability of services.
It is Commpete’s view the MTAS should continue to be regulated by the ACCC because each MNO continues to have exclusive control of access to customers on their respective networks and as such there continues to be a risk that MNO’s could refuse or set anti-competitive terms of access to their networks.
This submission provides general comments relevant to the matters raised in the Consultation Letter and also responds to some specific questions raised in the Consultation Letter which are relevant to the interests of the CCC’s members.
In Commpete’s view, the DTCS declaration should be extended with some modification to prevent gaming of the declaration and to ensure that regulation is not withdrawn in areas in which competitive supply is theoretically feasible, but does not actually exist.
A CCC response to the ACCC Discussion Paper ‘ACCC Inquiry into NBN Wholesale Service Standards’ dated December 2017.
NBN’s service guarantees are inadequate to ensure it has an incentive to connect and repair customer services in a reasonable time, the CCC has told the ACCC.
The CCC has called on the ACCC to recommend conditions similar to those used overseas on the sale of public spectrum for 5G mobile networks to encourage the development of a thriving wholesale market.
This submission is provided by the Competitive Carriers’ Coalition (CCC) in response to the ACCC’s draft decision titled ‘Variation to NBN Co Special Access Undertaking’ released in March 2017 (the Draft Decision).